Field Sales Technician

COMPANY OVERVIEW:

• MAIN RESPONSIBILITIES:

  Installation: Set up and commission of dispensers at customer sites according to manufacturer specifications and safety standards.

  Maintenance: Perform scheduled preventative maintenance, cleaning, and calibration to ensure machines operate efficiently and hygienically

  Repair & Troubleshooting: Diagnose mechanical and electrical issues in the field; replace or repair components as needed.

  Customer Support: Educate customers on proper usage and maintenance of dispensers; respond professionally to service inquiries or concerns

  Documentation: Complete service reports, maintenance logs, and parts requisition forms accurately.

  Inventory Management: Maintain tools, spare parts, and supplies in your service vehicle or assigned area

  Compliance: Adhere to all safety procedures and regulatory guidelines, including food safety and electrical standard

  Travel: Regular travel across UK with overnight stays as required

• SKILLS & EXPERIENCE:

  2+ years of experience in field service, appliance repair, or foodservice equipment (beverage dispensers a plus)

  Mechanical and electrical troubleshooting skills

  Valid driver’s license

  Ability to read and interpret schematics, diagrams, and technical manuals

  Excellent communication and customer service skills

  Self-motivated, organised, and able to work independently

  Ability to lift up to 50 lbs and work in a variety of commercial environments

• QUALIFICATIONS:

• BENEFITS:

  Competitive Salary

  24 days holiday + public holidays

  Lunch, snacks and refreshments provided

  Company sick pay

  Workplace Pension

  Car parking

  Uniform & PPE

  Company Van

  Fuel Card

  Mobile Phone & Tablet