Experienced Recruitment Consultant - Temporaries (Warm Desk)

COMPANY OVERVIEW:

• MAIN RESPONSIBILITIES:

  Business Development

  • Develop new business opportunities through proactive sales activity, networking, and referrals.
  • Build and maintain long-term relationships with existing and prospective clients.
  • Conduct client meetings to understand workforce requirements and provide tailored staffing solutions.
  • Negotiate terms of business, rates, and service agreements.
  • Identify opportunities to grow existing accounts and increase temporary staffing volumes.

  Recruitment & Candidate Management

  • Source, attract, interview, and assess candidates for temporary assignments.
  • Build and maintain a strong pipeline of available temporary workers.
  • Match candidates to client requirements based on skills, experience, and availability.
  • Manage the full recruitment lifecycle from vacancy qualification through to placement.
  • Ensure all candidate compliance, right-to-work documentation, references, and relevant checks are completed before placement.

  Temporary Workforce Management

  • Coordinate daily bookings and last-minute staffing requirements.
  • Manage candidate availability, shift scheduling, and placement confirmations.
  • Resolve issues relating to attendance, performance, and client feedback.
  • Build strong relationships with temporary workers to maximise retention and availability.
  • Ensure timesheets are submitted accurately and payroll queries are resolved promptly.

  Client Relationship Management

  • Deliver exceptional customer service and act as the primary point of contact for key accounts.
  • Conduct regular service reviews and client visits.
  • Respond quickly to urgent staffing requests while maintaining quality standards.
  • Monitor client satisfaction and implement improvements where required.

  Performance & Compliance

  • Achieve agreed sales, gross profit, margin, and placement targets.
  • Maintain accurate records using the company's CRM and recruitment systems.
  • Ensure compliance with employment legislation, company policies, and industry regulations.
  • Produce activity reports and maintain accurate forecasting for the temporary desk.

• SKILLS & EXPERIENCE:

  • Proven experience as a Recruitment Consultant, preferably within temporary recruitment.
  • Strong business development and account management skills.
  • Demonstrable success in achieving sales and revenue targets.
  • Excellent knowledge of temporary recruitment processes and workforce planning.
  • Experience managing high-volume recruitment campaigns and urgent staffing requirements.
  • Strong negotiation, communication, and relationship-building skills.
  • Ability to prioritise multiple vacancies and deadlines in a fast-paced environment.
  • Proficient in recruitment software, CRM systems, and Microsoft Office.

  Key Performance Indicators (KPIs)

  • Gross profit and revenue generation.
  • New client acquisition and account growth.
  • Temporary placement numbers.
  • Fill rates and time-to-fill.

• QUALIFICATIONS:

  • Highly organised with exceptional attention to detail.
  • Commercially minded with a strong focus on delivering results.
  • Resilient, adaptable, and able to perform under pressure.
  • Self-motivated with a proactive approach to business development.
  • Professional, trustworthy, and committed to delivering outstanding customer service.
  • Collaborative team player with the ability to mentor and support junior colleagues.

• BENEFITS: